Fare Disclosure Policy
At travel-matrix.com, we aim to provide customers with clear and transparent information about airfare, applicable taxes, fees, and other charges before a booking is completed.
The fares displayed on travel-matrix.com are based on the availability and pricing provided by airlines and other applicable travel service providers. Airfares and availability may change at any time and are subject to availability at the time of booking.
The fare displayed during your search may not always remain available until the booking is completed. The final fare will be confirmed and displayed before payment is submitted.
The total price of a ticket may include the base airfare, applicable taxes, government fees, airport charges, airline-imposed fees, and any applicable service or transaction fees.
Additional charges may apply depending on the airline, itinerary, destination, passenger type, baggage selection, seat selection, payment method, or other services requested by the customer.
Customers are responsible for carefully reviewing the complete fare details and final total amount before completing a booking through travel-matrix.com.
Any optional services selected by the customer, including baggage, seat selection, travel protection, or other additional services, may result in additional charges. Such charges will be displayed where applicable before the transaction is completed.
Promotional, discounted, or special fares may be subject to specific restrictions, availability limitations, advance-purchase requirements, cancellation conditions, change fees, minimum or maximum stay requirements, or other airline-imposed rules.
Certain fares may be non-refundable, non-transferable, or subject to cancellation and modification penalties. Customers should review the applicable fare rules before completing their purchase.
In some cases, an airline may change or withdraw a fare before the booking is finalized. If the selected fare is no longer available, the customer may be presented with the updated fare before payment is completed.
travel-matrix.com makes reasonable efforts to display accurate pricing and fare information. However, we cannot guarantee that pricing or availability will always remain unchanged due to airline updates, technical issues, currency fluctuations, or other circumstances beyond our reasonable control.
The customer will be charged the final total amount that is displayed and confirmed at the time the booking is successfully completed.
All fares, taxes, fees, and charges are subject to change without prior notice until the booking has been confirmed and payment has been successfully processed.
By completing a booking through travel-matrix.com, the customer acknowledges that they have reviewed and accepted the applicable fare, taxes, fees, restrictions, and other conditions associated with the selected travel service.
Fare Disclosure identifying Travel Booking INC as the operator of Travel-matrix.com.